Privacy Policy

Last updated: December 17, 2024

1. Introduction

This Privacy Policy explains how PromptUp ("we", "our", or "us") collects, uses, and protects your personal information when you use our prompt engineering and enhancement service.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

  • Email address
  • Authentication data
  • Account preferences

2.2 Usage Data

  • Prompts submitted for enhancement
  • Enhanced prompt history
  • Credit usage and transactions
  • Interaction with our service

2.3 Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Usage patterns and preferences

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our prompt enhancement service
  • Processing and storing your prompts and enhanced versions
  • Managing your account and credits
  • Analyzing service usage to improve features
  • Communicating important updates and changes
  • Ensuring service security and preventing abuse

4. Data Storage and Security

We use Supabase for secure data storage and management. Your data is:

  • Encrypted in transit and at rest
  • Stored in secure cloud infrastructure
  • Protected by industry-standard security measures
  • Regularly backed up and monitored

5. Third-Party Services

We use the following third-party services:

  • OpenAI - For prompt analysis and enhancement
  • Supabase - For authentication and data storage

These services have their own privacy policies and data handling practices. We recommend reviewing their policies as well.

6. Data Retention

We retain your data as follows:

  • Account information: Until account deletion
  • Prompt history: Until manually deleted or account termination
  • Usage data: Up to 24 months
  • Technical logs: Up to 90 days

7. Your Rights

You have the following rights regarding your data:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of communications

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our service. Continued use of PromptUp after changes indicates acceptance of the updated policy.

10. Cookies and Tracking

We use essential cookies to:

  • Maintain your session
  • Remember your preferences
  • Ensure service functionality
  • Protect against unauthorized access

11. Data Processing Locations

Your data may be processed and stored in various locations depending on the services we use:

  • Supabase data centers
  • OpenAI processing servers
  • Our application servers

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@promptup.pro
  • Website: promptup.pro